MTN Nigeria is recruiting for

Job Title: Channel Manager Retail

• Develop and integrate retail strategy with that of overall Sales & Distribution strategy
• Develop a criteria for signing up and grading retail players
• Oversee updated database of retail participants and monitor for integrity
• Ensure retail participants are equipped with knowledge of MTN products for seamless exchange with the ultimate consumers
• Identify training needs and implement training interventions with support of HR learning and development
• Ensure retail channel provides optimal visibility for MTN brand with the outlets portraying the look and feel
• Ensure retailers provide positive subscriber experience at point of purchase
• Initiate  trade promotional activities to achieve push and pull effects
• Implementation channel reward and recognition initiatives
• Ensure optimal territorial coverage by field personnel
• Build and maintain relationship with  formal retailers and drive relationship building initiatives by field teams
• Ensure resolution of retailer queries and complaints

• Develop evaluation and performance criteria of retail sales
• Allocate  sales targets and monitor performance
• initiate plans to facilitate target achievement
• Monitor channel profitability
• Performance of channel demand planning for optimal product availability

• Provide a holistic service to the Service Centres and Connects
• Implement tactical initiatives to gain entry into the SCs and Connects and increase sales
• Set sales targets and monitor sales performance
• Deploy and monitor early warning procedures and mechanism to protect MTN interest.

• B.Sc in a related discipline preferably Commerce
• 5 years retail management experience which includes 3rd party, franchising management
• 3 years experience in co-ordinating and facilitating a single point of access.
• Experience in financial management and profitability of SME.

• B.Sc in a related discipline preferably Commerce

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